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Shipping Policy

All orders placed before the close of business hours will be shipped the same day as the order. If an order is received after the close of our business hours, it will be shipped the next business day. You will be prompted to select your desired shipping carrier during the checkout process from a list of shipping carriers we work with.

Frequently Asked Questions

How long does it take to ship my order?
When you order from us, you can expect your order to ship same day when placed before 12:00 p.m., Monday through Friday, provided it is in stock. You can also expect your package to arrive within 1-5 business days in most cases.

How do you ship and how much does it cost?
Our checkout page will quote all of this for you, simply type your shipping address in, scroll down to the shipping section, pick your method and look at the price in the box to the right. Using this tool, you can shop multiple methods and obtain a final price.

Will you ship to an APO address or PO BOX?
Yes, we will do so at the same rates for ground shipping in the contiguous US.

How long does ground shipping take?
Ground shipping times vary depending on the distance from our warehouse, but the longest distances usually take only five business days. Transit time for Ground shipping is not guaranteed.

Do you ship to Canada or Internationally?
No. At this time we only ship to the United States.

Direct further questions regarding our shipping policy to:

MedPlus Medical Equipment Co.
3422 34th Street
Lubbock, Texas 79410-2830
Phone: 806-797-1733